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http://www.eda.admin.ch/eda/en/home/doc/publi/ptrali Advice for Swiss Abroad (de/fr/it)

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http://www.revue.ch/en Magazine for Swiss Abroad

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 tir.vertretung@eda.admin.ch

 Representations in Albania

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Swiss Cooperation Office Albania
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Embassy Tirana

© Hans Kobi

(800 x 534)
Fotografie © Hans Kobi

Embassy of Switzerland in Albania
Rruga Ibrahim Rugova 3/1
1019 Tirana
Albania

Tel.: +355 4 223 48 88
         +355 4 225 65 35
Fax: +355 4 223 48 89

Office hours

Monday- Tuesday:                                                              08.00 – 12.30 and 13.15 – 17.00
Wednesday- Thursday:                                                     08.00 – 12.30 and 13.15 – 15.30
Friday:                                                                                    08.00 – 14.00


Relocation of our consular services 

Since 1st April 2011, the consular services of this embassy have been transferred to the regional consular centre West-Balkan:

  • Inscription / announcement of departure at the Swiss representation
  • Applications for passports and identity cards
  • Civil status affairs (birth, marriage, divorce, etc.)
  • Change of address
  • Consular protection
  • Naturalizations
  • Visas
  • Assistance, etc.

 Regional consular center West-Balkan

Regional Consular Center Western Balkans

c/o Swiss Embassy in Pristina
Adrian Krasniqi 11
10060 Pristina, Kosovo 

E-mail:  westbalkan@eda.admin.ch 
 
Tel.: + 381 (0)38 248 090 (14h00-16h00)
Contact Helpline

 Helpline FDFA
 Contact form Helpline FDFA

E-mail:  helpline@eda.admin.ch

Tel: +41 800 24 7 365
Fax: +41 (0)31 322 78 66

Reorganisation of the consular services

The purpose of relocating the consular services to the regional consular centres is to ensure the high quality and efficiency of our service and that it is adapted to meet the needs of Swiss citizens living or on temporary stays abroad. 

The reorganisation takes into account that nowadays most consular matters can be dealt with by post or e-mail. An increasing number of Swiss citizens communicate with the representations in this way. Only a few matters, such as recording biometric data for identity documents, require the applicant to be present in person. 

The relocation of consular services will be combined with the following services:

  • Creation of a helpline that is operational 365 days a year, 24 hours a day as of 1 May 2012
    Tel : +41 800 24 7 365
     The FDFA Helpline and its services
  • Possibility to record biometric data for identity documents at each representation (embassy) including the regional consular centres (identity papers themselves have to be applied for at an representation, that offers consular services)
  • In the context of events abroad bringing together a large number of the Swiss community, possibility to use mobile devices to record biometric data
  • Co-operation with other member states of the Schengen area on visa matters
Information available in German, French, Italian / Informationen verfügbar auf Deutsch, Italienisch und Französich / informazioni disponibili in tedesco, italiano e franceses / informations disponibles en allemand, en italien et en français: