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The FDFA HelpLine deals as central contact point with matters relating to consular services.
365 days a year
Mo. - Su., 08:00 - 18:00
Tel. from Switzerland:
0800 24-7-365
Tel. from abroad:
+41 800 24-7-365
E-mail: 
helpline@eda.admin.ch
FDFA Helpline
In case of emergency
outside office hours:
Tel. +41 (0)31 323 30 99
Phone free of charge (from abroad with Skype)
Attention: you will receive an “error” message if the Skype application is not installed on your computer or smartphone. If such a message appears, please proceed to install it right off, simply by clicking on the following link: Download Skype.
- Schengen Visa
Application forms and statutory rights - General visa information
Federal Office for Migration - Customs information
Swiss Federal Customs Administration - Tax free
Swiss Federal Tax Administration FTA - Swiss cantons (de)
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Entering Switzerland
Foreign nationals who wish to enter Switzerland must observe the entry and customs regulations. In any case, they must be in possession of a valid travel document recognized by the Swiss authorities. In addition, a visa is required in certain cases.
Detailed information is available from the Federal Office for Migration (FOM), Swiss representations abroad and the competent cantonal authorities.
Detailed information is available from the Federal Office for Migration (FOM), Swiss representations abroad and the competent cantonal authorities.
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Last modification: 08.07.2008